Procedures and Services

It is a canal that enables him agreeing electronically to various services through any terminal (motive, Tablet or PC) with outburst to internet or to her intranet Cuban. The customer can bring about his calculation at any time or place.

Operations that he can accomplish:

Knowing the balance, the last motions and the limits of all his accounts of card debit charge Red.
Contract and payment of the services of electricity, the telephone, as well as the payments of debts to the ONAT.
Accomplishing transferences toward other accounts of card Red of Bandec or of other banks, either in national currency as in CUC.
Amortizing own or other- headlines personal credits with loans in Bandec or in other banks of the system.
Knowing the balance updated of all his accounts in his different varieties of saving once the formation of funds was included, personal credits, etc.
Incrementing the balance of his account of formation of funds, by means of transferences from his account of card debit charge Red.

The necessary requirements to use the service are:

Having Tarjeta Débito Red of BANDEC.
Card Multibanca.
Device with outburst to internet or intranet Cuban.

In order to request the service address yourself to Personal Banca's office where Kiosco brings about your calculations to do the deal of the canal of payment.

Consent through the e-mail address: Https://www.kiosco.bandec.cu/kiosco

Telephone banking:

It is a canal that enables him agreeing to through a landline various services. From your account of magnetic card can come true operations such as you consult of balance, payments of services (electricity, telephone, etc.), Making a money-transfer and other operations.

The card the Multi-Bench will enable the complete authentication on him when get in touch with the Center of Llamadas through the telephone 7867-1996 and the 80201996, this last for long-distance calls with a cost of 0,15 cents per minute that does not require to mark the code 07 of province Havana.

The necessary requirements to use the service are:

Having Tarjeta Débito Red of BANDEC.
Card Multibanca.
Landline.

 It is the service that lends overall BANDEC with ETECSA and that allows the customer accomplishing banking transactions with your mobile phone and by means of man-like application or codes USSD in devices (telephone or Tablet).

Operations that he can accomplish:

Transferences.
Payments of services (electricity and telephone)
Payments to the ONAT
Consultations of balance of all the correlated cards.
10 ultimate operations made in the card.
Overload Movable Balance.
Límite's change of his accounts
Límites's consultation of her accounts.
I change ED Card.
Looking up realized balloon payments.
Amortizing Credit granted by Bandec

The necessary requirements to use the service are:

Having Card Debit Charge Net of Bandec
Card Multibanca
Having a device telephone or Tablet (android or no)

If the device cannot be installed applications man-like USSD, with the ones that will be able to come over just the same the same servants with will be able to have an operation by means of the codes if he had a smartphone or android.

Codes:

*444 *49 *02 *PAN # Registering

*444 *40 *02 # Authenticating

*444 *41 Paid # Electricity

*444 *42 Paid # Telephone

*444 *43 Paid # of ONAT

*444 *45 # Transference

*444 *46 # Consults of Balance

*444 *47 # Looking Up Service

*444 *48 # ultimate Operations

*444 *56 *RC05 # Consults of the ONAT

*444 *69 # I Change Key ED

*444 *70 # Disconnecting

*444 *68 *02 # Eliminating Record

*444 *52 # Adding invoice, Consultar invoice, Paying invoice,

*444 *60 # I Change Card

*444 *61 # I Change Limit Card

*444 *62 # Consults Limit Card

*444 *63 # balloon payments

*444 *55 # Amortization

*444 *58 # Consults of all his accounts

*444 *54 # Overloads Movable Balance

In order to request the service address yourself to Personal Banca's office where he brings about your calculations.

A card destined to collaborators is Cubans out-of-doors. It is emitted in CUC according to agreement with the organism of collaboration.

Main characteristics:

A card for the headline is emitted (collaborator) and to two supplementary (2) cards to people circumscribed by the headline.
The headline will establish monthly limits of extraction (payment) for the supplementary cards.
As much with the main card like with you would supplement them, he can get ready of cash in automatic teller machines and in the TPV (BEHIND) of the financial institutions.
The main card has habilitate the rest of the operations that come true in the automatic teller machines, you would supplement them not.
For the payment of goods and services through TPV (BEHIND) the customer receives a discount of the 30.0 %.

The request of the card is accomplished by the organism of collaboration.

It is a card that he has once a numerical womb that will enable him accessing the different canals of safe and confidential way, was printed because it will be used by the customer to authenticate provided that he accomplishes operations in any of the services that use it. The same one is associated to each person and no to services. With her and based in your account of magnetic card you will be able to operate crossways of:

Kiosk (remote Bench of natural persons).
Virtual Bandec (remote Bench for companies and TCP).
Telephone banking.
Movable bench.

It is a card of magnetic strip correlated to services like the savings accounts, payment of retired persons, payrolls, shopping of materials for grant-aided. It is emitted in CUP or CUC. It is intended for natural persons'segment.

With her the following operations can come true:

Disposition of cash in automatic teller machines and TPV (BEHIND) of financial institutions.
Other operations in automatic teller machines (payment of services, I change of CADECA, transferring other cards).
Payment of goods and services in the commercial net through TPV.
If he requests a card Multi-Bench, can agree to all operations habilitated in the electronic canals (Kiosk, Virtual Bandec, Telephone Banking and Transfermóvil).

In the case of the variant for grant-aided, emits him people that receive subsidies for constructive actions and acquisition of the materials of the construction and he counts with the following peculiarities:

Only they can be used in the TPV (BEHIND) of the commerces habilitated for the sale of materials of the construction (trails).
They do not admit extractions of cash in automatic teller machines and BEHIND of the financial institutions.
It is emitted only in CUP.
It allows looking up in automatic teller machines the balance and the last 10 operations accomplished with the card.

In order to obtain a magnetic card it takes:

Formalizing contract of opening of account of saving (if he does not have an account at BANDEC).
Formalizing inaugural contract of checking account (only for TCP).
Signing individual contract for card NET BANDEC.

Next to your magnetic card request the card Multi-Bench to operate on the electronic canals.

 System of connection bank customer. Tool that allows to the legal entities and financiers, to the Independent Labor Force and other Kinds of Gestión not Estatal accomplishing varied operations from any terminal with outburst to Internet or to the Intranet Cuban. His operative of realize from the checking account of the customer.

Operations that he can accomplish:

Consultations of account statements.
Consultation of funds availability.
Consultation of the motions of the account in one day.
Tax payments (ONAT).
Funds transfers.
Multiple transferences.
Orders of collection of payment.
Request of checkbooks.
Recovering voucher.
Financings and lend-lease amortizations.
Accreditation of payroll of magnetic cards.

The necessary requirements to use the service are:

Having ordinary or expenses account.
Card Multibanca.

Once once the service was hired he can consent through:

Internet: Www.bandec.cu/virtualbandec
Modem: New.vb.bandec.cu/virtualbandec

In order to request the service address yourself to the department of checking accounts where he brings about your calculations.

The Credit Bank and Commerce transfers funds under instructions of his customers toward other subsidiaries of Bandec or other banks, for the sake of the own customer or of other people, as much in CUC as in CUP. The same ones can impose themselves through deposits of cash or from an account of the customer and they will process themselves by phone, ordinary or electronic mail or for remote bench, according to the likes and dislikes of the customer. There are not limits of total sums.